Privacy Policy

Your right to privacy is important to us.
We are keen to strike a fair balance between your personal and business privacy while ensuring you obtain full value from this website and the products and services we offer.

Subscription

In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit.
This would include where you provide feedback to us through the contact form or when you complete any on line survey we may offer from time to time. So we ask you to give us your name, e-mail address and other personal information that will be needed to supply the services to you.

We may use your personal data for future e-mail mailings, support, notification of new products or new versions, general correspondence regarding the products and information that may relate you. If you would rather not receive future marketing e-mails from us please inform us by e-mail at design@etscc.co.uk . The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not intend to disclose or sell your information outside our company or corporate group. However we may in some cases send you information from third party suppliers who have been carefully selected and meet our stringent requirements. At all times you will be offered the right to remove yourself from our database, as above.

Trading from our website

We have made strenuous efforts to ensure that security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard technology to allow for the encryption of potentially sensitive information such as your email address, password, name and address. We hope that once you understand the measures we take to help ensure your security and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transactions and order information as we are.

We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part.

Cookies

We do not use cookies (defined below) for collecting user information from the site and we will not collect any information about you except that required for system administration of the Web server and otherwise as described above.

Cookies: Message given to a web browser by a web server. The message is then stored by the browser in a text file. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests. 

There are two types of cookies - "session" cookies and "persistent" cookies. Session cookies are used by this site in order to provide customer-specific information to logged-in users. Session cookies are deleted once the session is complete. Persistent cookies are retained between sessions, in order to recognise a returning user and offer services such as "remember my login". In common with current accepted practice, this site will only do this with explicit permission from the user. 

Finally, some sites compare cookie information with one another, in order to track and analyse users progress through the internet. We do not support this under any  circumstances.